At tapkad, your personal data is treated with the same care and seriousness as your PKR balance. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
tapkad's approach to data privacy is built on six clear commitments. Before reading the full policy below, these principles give every Pakistani player a fast overview of how their data is handled.
tapkad only collects personal data that is strictly necessary to operate your account, process transactions, and comply with our legal and regulatory obligations. We do not collect data for its own sake.
All tapkad player data is protected by 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to your personal information is restricted to authorised tapkad personnel only, on a strict need-to-know basis.
tapkad will never sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your information exists to serve your tapkad account — not to generate revenue for unrelated businesses.
tapkad respects your right to access, correct, port, and delete your personal data. Pakistani players can submit a data request at any time via our support team and receive a response within the timeframes set out in this policy.
We share your data only with verified service providers who are contractually obligated to protect it — such as KYC verification partners, payment processors, and fraud prevention services. Every third-party arrangement is governed by a data processing agreement.
This policy is written in clear, plain English — not buried in legal jargon. tapk ad will notify you of any material changes to this policy before they take effect, giving you time to review and decide whether to continue using the Platform.
This Privacy Policy is issued by tapkad ("tapkad", "we", "us", "our"), the operator of the online gaming platform accessible at tapkad.net. tapkad operates under international gaming licence oversight and is committed to processing personal data responsibly, lawfully, and transparently.
For the purposes of this Privacy Policy, tapkad acts as the data controller in respect of all personal data collected directly from users of the tapkad Platform. Where tapkad engages third-party service providers to process data on its behalf, those providers act as data processors subject to binding contractual obligations.
This policy applies to all persons who visit tapkad.net, register a tapkad account, make use of any tapkad gaming service, interact with tapkad customer support, or otherwise provide personal data to tapkad in any context. By using the tapkad Platform, you acknowledge that you have read and understood this Privacy Policy.
tapkad collects the following categories of personal data from its users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, username | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communications, support, security alerts |
| Financial Data | Payment method details (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Allied Bank, USDT wallet address), transaction history, PKR deposit and withdrawal amounts | Payment processing, AML compliance, fraud detection |
| KYC Documents | Scanned or photographed copies of government-issued ID, proof of address, selfie verification images | Identity verification, regulatory compliance |
| Gaming Data | Bet history, game session logs, wager amounts, bonus usage, win/loss records, PSL and cricket betting activity | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Security, fraud prevention, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred notification channels | Sending relevant tapkad promotions and offers where consented |
The majority of personal data tapkad holds is provided directly by you during the following interactions:
tapkad's Platform automatically collects certain technical data when you access or use the site, including your IP address, browser type, device identifiers, referring URL, pages visited, session duration, and login timestamps. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 10 of this policy.
tapkad may receive personal data about you from third-party sources in limited circumstances, including:
tapkad uses your personal data for the following purposes:
tapkad processes your personal data on the following legal bases:
tapkad does not sell your personal data. We share your data only where necessary, and only with the following categories of recipient:
All third-party service providers engaged by tapkad are required to implement appropriate technical and organisational security measures to protect your personal data and are prohibited from using it for any purpose other than delivering the contracted service.
tapkad operates on an international basis, and some of the third-party service providers we work with are located outside Pakistan. Where your personal data is transferred to a country that does not offer a level of data protection equivalent to international standards, tapkad will implement appropriate safeguards to protect your data, which may include:
By using the tapkad Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan. tapkad takes all reasonable steps to ensure that any such international processing is carried out with appropriate protections in place.
tapkad retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following general retention periods apply:
Upon expiry of the applicable retention period, tapkad will securely delete or anonymise your personal data so that it can no longer be associated with your identity.
As a tapkad player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact tapkad support via live chat at tapkad.net or by emailing [email protected]. tapkad will respond to all data rights requests within 30 days of receipt.
You have the right to request a copy of all personal data tapkad holds about you, along with information about how it is being processed. This is commonly known as a Subject Access Request (SAR).
If any personal data tapkad holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn, or where processing was unlawful. This right is subject to tapkad's legal obligations to retain certain data.
You may request that tapkad restricts processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to have it transmitted to another controller where technically feasible.
You have the right to object to tapkad processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to marketing, tapkad will cease processing your data for that purpose immediately.
Where tapkad uses automated decision-making processes that produce legal or similarly significant effects on you — such as automated fraud flags or account restrictions — you have the right to request human review of that decision.
tapkad uses cookies and similar technologies on its Platform to provide core functionality, improve user experience, and support security and analytics. The following categories of cookies may be present on tapkad.net:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain features of the tapkad Platform from functioning correctly. tapkad does not use third-party advertising or tracking cookies.
tapkad's Platform is strictly for users aged 21 years and above. tapkad does not knowingly collect or process personal data from any individual under the age of 21. Age verification is a mandatory step in the tapkad account registration and KYC process, and tapkad reserves the right to request documentary proof of age from any player at any time.
If you are a parent or guardian and believe your child has registered a tapkad account, please contact our support team immediately via live chat at tapkad.net so that we can take prompt action.
tapkad implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While tapkad takes all reasonable precautions, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your tapkad account credentials and for notifying tapkad support immediately if you suspect your account has been compromised.
tapkad reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Where changes are material — meaning they affect the nature of data collected, how it is used, or your rights — tapkad will notify registered users by email and by posting a prominent notice on the tapkad Platform at least 7 days before the changes take effect.
Minor changes such as corrections of typographical errors or clarifications that do not alter the substance of the policy may be made without prior notice. The "Last updated" date at the top of this policy will always reflect the date of the most recent revision.
Your continued use of the tapkad Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you should cease using the Platform and contact tapkad support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or tapkad's data practices, please contact our Data Privacy team through the following channels:
tapkad will acknowledge all privacy-related enquiries within 5 business days and aim to resolve them fully within 30 days. For data rights requests (Section 9), the 30-day response period begins from the date tapkad receives sufficient information to process the request.
If you are not satisfied with tapkad's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or the tapkad licensing regulatory body. Details of the relevant authority are available in the help section of the tapkad Platform.
Your data is protected, your transactions are secure, and your rights are respected — every time you play cricket betting, slots, or live casino on tapkad.
21+ only. Gaming is for entertainment purposes only. Please play within your means.